Design researcher. IBMer. Bringer of sunshine and unicorns. Enterprise resiliency, IT Ops, and mainframes. Views are my own.

Product leader and entrepreneur in the Boston area. Co-author of Radical Product, participated in 4 exits, 2 of which were companies I founded.

Executive Director, Center for IT Research in the Interest of Society, U. California. Interests: tech policy, DEI, responsible innovation

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